Devinote supports the documentation of a consultation. It records the conversation, produces a transcript and turns it into a SOAP-style note.

What Devinote is not:

Clinical responsibility for every note stays with you.

Register

Confirm your email (6-digit code)

After registration Devinote sends a 6-digit confirmation code by email. The code is valid for 10 minutes.

Sign in

Forgot password

Two-factor authentication (2FA)

You enable 2FA under Profile. With 2FA active you enter the code from your authenticator app after the password. Keep the recovery codes — without the authenticator app and without those codes the account is locked and support has to reset it.

Common sign-in problems

After signing in the Dashboard opens with key figures and quick actions.

Menu on the left:

Top right you find language, light/dark mode, notifications, Help and your account.

App interface language (German/English)

Change the interface language with the language switch in the top header (DE/EN). It applies to menus, buttons and hints and is stored on this device. It also works on the sign-in and registration pages.

Recording language

The language of the conversation is a different setting. You choose it when starting a consultation, in the Language field on the Start new consultation page. It defines the language that is spoken and transcribed — set it before you start recording.

Light and dark mode

Use the icon in the top right to switch between light and dark mode. The setting is stored on the device.

How to start a transcript

While recording

Tip for a better AI note

At the end of the session, dictate the key facts yourself for about 30 seconds: "55-year-old patient, known hypertension, chest pain today …". Your clear speech and your terminology are understood far more reliably than the patient conversation, and the note becomes much more accurate.

Microphone: which browsers work

Microphone in Chrome on iPhone

iOS grants the microphone right per browser app. Safari and Chrome have separate permissions: Safari may be allowed while Chrome is still blocked. In that case there is often no dialog, only an error.

How to allow the microphone for Chrome:

Alternatively open Devinote in Safari. No website can set this permission itself — Devinote included.

Typical microphone errors

Correct the transcript

You can type into the transcript and correct the text at any time. New sentences are appended below without overwriting your correction. The AI note and the export always use the corrected text.

AI note (SOAP)

From the transcript Devinote produces a structured note: short overview, assessment and plan, next steps and the SOAP sections. You find it in the Summary tab.

Export as PDF or TXT

The file name is Transcript_yyyyMMdd_HHmmss.pdf or .txt and contains no patient name. After the download the session switches to Exported in the history.

On a phone the share sheet may open: choose "Save to Files" to store the file.

Because transcript and note do not stay in the database, the download is the only permanent copy. Export before you close the tab.

If you already have text or do not want to record:

The difference to live transcription: nothing is recorded and no microphone is needed. The session appears in the history with source Text.

Where to find earlier sessions

Both lists show the export status (Exported / Not exported).

What is stored — and what is not

Only a metadata row is stored per session:

Not stored: transcript text, clinical note, patient name, audio file.

The live transcript is kept only temporarily in the browser (sessionStorage). It survives a reload in the same tab and is deleted when you close the tab.

Why there is no "View" action in the archive

Because no clinical text is in the database. There is nothing to load. So: download PDF/TXT during the session.

What is sent to Azure

Only spoken segments go to Azure Speech for transcription, and text goes to Azure OpenAI for the note. Silence is discarded in the browser. The audio file is not stored permanently. Details are in the privacy policy.

Roles

Invite a team member (as licence owner)

Without an active seat the team member sees an access message and cannot document.

Plans and subscription

Under Account → Plans & trial you start the trial, change the plan or manage the subscription. Invoices and payment methods are under Billing & invoices; that is also where you open the customer portal and download invoice PDFs.

If the subscription ends, the account is restricted: sign-in and account pages stay reachable, documentation does not.

Refer & earn

Under Account → Refer & earn you find your personal bonus code. Referred colleagues get free months on their first paid subscription; your reward is credited after a waiting period. The exact number of months is shown on the page.

Devinote can sit on your home screen like an app.

The icon opens the app directly: the dashboard when signed in, otherwise sign-in.

Recording does not start

No text appears

In fast mode text arrives after a pause in speech. Wait a few seconds or tap Pause recording — the segment is then processed immediately.

Recording paused on its own

That is the automatic pause after 3 minutes without speech. Continue with Resume recording; the session is preserved.

The connection is disconnected

On "Disconnected" check the network and reload the page. The corrected transcript text is preserved in the same tab. If the error persists, send the message via Contact support or the support chat.

I cannot document

Check the notice banner at the top:

Old text has disappeared

Transcripts are not stored in the database. After closing the tab the text is gone. Only the download (PDF/TXT) is permanent.

An error page appears

The error page shows a trace ID. Send it along via Contact support; it lets support find the event in the logs.

There are four ways to get help:

Please do not send patient data to support. Session name, time, device and browser are enough.